lessons from a dog

One of my colleagues regularly brings her dog into the office. It's no real overstatement to say this is a fabulous beast: her ears are perfect to pat when you need to de-stress, she plays a mean game of tug-o-war and she is a wonderful teacher. Lesson #1 Take the time to not just lie … Continue reading lessons from a dog

it’s amazing what people remember

It's easy to forget in this age of newer, more now, don't bore me with detail, what did you just say, that your communication can have a long-lasting impact. I was given a Friday afternoon reminder today. I was having a quite intense and wide-ranging conversation with a regional colleague that started with something I … Continue reading it’s amazing what people remember